Change tenants at midnight without a locksmith.
Per-unit access you can issue and revoke instantly, credential-based common areas and per-unit power control.
For service apartment developers, SOHO managers, JMB/MC committees.
Almost four in ten Kuala Lumpur households don’t own their home, and KL rents average close to RM2,900 a month, so serviced apartments turn over tenants constantly. Every changeover costs a rekey, a key chase and a security gap unless access is digital.
Sources: DOSM Household Income & Basic Amenities Survey 2024 via RinggitPlus; IQI Home Rental Index Q2 2024 via Malay Mail; ERIA, Technical Guideline for Energy Efficiency in Commercial Buildings (2021).
What it costs you today
Access
- Lock rekeying required every tenancy end — costs multiply at scale
- Outgoing tenants with duplicated cards retain building access
- Common areas (gym, pool) accessible to non-residents freely
Experience
- No remote access delegation for cleaners or family
- No intercom integration — residents cannot screen visitors
- Move-in and move-out processes entirely manual
Operations
- No centralised access log — common area incidents untracked
- Separate systems for access, billing, security — no unified view
- Maintenance team access requires tenant to be home
Energy
- Common area lighting runs on fixed set-and-forget timers
- No per-unit sub-metering — utility billing disputes unresolvable
- Smart card switch per unit eliminates empty-unit waste
Security
- Ex-tenant access persists until manually deactivated — often delayed
- No corridor camera integration with access events
- Non-residents enter via tailgating regularly
What we install
When a tenancy ends at midnight, access is revoked at midnight — automatically. The new tenant’s credentials activate the next morning. No locksmith. No rekeying. The resident sends a one-time code to their cleaner for Wednesday 2pm — it works once, then expires. The building manager hasn’t left their desk to handle access all week.
From first call to handover
Common questions
Can tenant access be revoked instantly on move-out?
Yes — deactivate credentials immediately. No rekeying, no waiting period. Security gap eliminated.
Can residents grant access to cleaners remotely?
Yes — generate a temporary PIN valid for a set number of hours or a single use, without any key handover.
Is the system suitable for developer handover at VP/CCC stage?
Yes. We work with developers from planning to include smart access in unit fit-outs.
What happens during a power failure?
Smart locks are battery-powered — operate independently of mains power. Battery life exceeds 12 months with low-battery alerts.
Request a Service Apartment Smart System Proposal
Tell us about your property. We’ll reply with a proposal, usually within one working day, and can arrange a site survey.