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Smart lock setting guides

Step-by-step videos for every model: add users, fingerprints, cards and passcodes, connect the app, or reset.

Technical support

Video setting guides

Find your lock model and follow along: add users, fingerprints, cards and passcodes, connect Wi-Fi, or reset.

Full playlist on YouTube →
S10Wi-Fi door lock · Signature
S11Full setting guide · Signature
S30Full setting guide · Signature
S31Full setting guide · Signature
S31 ProFull setting guide · Signature
S40Full setting guide · Signature
S50Full setting guide · Signature
S50Manual combination password key · Signature
S50Set a manual PIN combination · Signature
S50 Zigbee0924 version · Signature
P11Full setting guide · Push Pull
P12Full setting guide · Push Pull
P20Wi-Fi door lock · Push Pull
P21Full setting guide · Push Pull
P30Full setting guide · Push Pull
P31Full setting guide · Push Pull
P32Full setting guide · Push Pull
P320924 version · Push Pull
D1Full setting guide · Door Lever
D10Wi-Fi door lock · Door Lever
D11Full setting guide · Door Lever
D20Wi-Fi door lock · Door Lever
D31Full setting guide · Door Lever
D310924 version · Door Lever
G10 / G20Wi-Fi grille lock · Grille
G11Full setting guide · Grille
G11Reset and Wi-Fi setting · Grille
G12Full setting guide · Grille
G12Change handle direction · Grille
G40Full setting guide · Grille
G41Full setting guide · Grille
G42Full setting guide · Grille
F11Full setting guide · Frame Door
F12Full setting guide · Frame Door
F20Full setting guide · Frame Door
A10Smart Airbnb lock · Accommodation
H11Full setting guide · Accommodation
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